Every plan includes a 14-day free trial.
14-day free trial.
Try Pro free for 14 days. Cancel anytime.
| Feature | Starter | Pro | Business |
|---|---|---|---|
| Scale | |||
| Shops | 1 | 1 | 3 |
| Team members | 1 | 3 | 5 |
| AI suggestions | 50/month | Unlimited | Unlimited |
| Templates | 3 max | Unlimited | Unlimited |
| Save Money | |||
| PayPal Disputes | ✗ | ✓ | ✓ |
| Shopify Chargebacks Early Access | ✗ | ✓ | ✓ |
| Airwallex Disputes Business | ✗ | ✗ | ✓ |
| Dispute Warning in Inbox | ✗ | ✓ | ✓ |
| Mintry Scan (AI Case Analysis) | ✗ | ✓ | ✓ |
| Dispute evidence auto-fill | ✗ | ✓ | ✓ |
| Mintry Dispute Responses | ✗ | ✓ | ✓ |
| Track & Optimize | |||
| Team Activity Dashboard | ✗ | ✗ | ✓ |
| Insights (Revenue, Win Rates) | ✗ | ✓ | ✓ |
| Activity Feed | ✗ | ✓ | ✓ |
| Work Hours Tracking | ✗ | ✓ | ✓ |
| Dispute Analysis | ✗ | ✓ | ✓ |
| Automation | |||
| Auto-Pilot with approval | ✗ | ✓ Level 3+ | ✓ |
| Smart refund suggestions | ✗ | ✓ | ✓ |
| AI Refine (Rewrite Instructions) | ✓ | ✓ | ✓ |
| Business Exclusive | |||
| Smart refund approval flow | ✗ | ✗ | ✓ Level 4+ |
| Auto-prepared dispute evidence | ✗ | ✗ | ✓ Level 5 |
All plans include: AI reply suggestions, AI Personalities, Knowledge Base, Tracking Integration, Spam Detection, Internal Notes, Email Search, Auto Language Detection, XP Level System, DNS Management, Shopify Integration, and Dispute Cross-Referencing.
Try Pro free for 14 days. Cancel anytime.
Yes, upgrade or downgrade anytime.
Yes. Every plan includes a 14-day free trial.
Billing is handled securely through Shopify when you choose a plan.
Every email you send teaches the AI. It extracts style rules automatically and applies them to future suggestions. The more you use it, the better it gets.
The AI only goes autopilot at Level 3 (300+ XP) and requires a confidence score of 70%+ before auto-sending. Uncertain replies are always shown as suggestions first. Sensitive topics like disputes, complaints, and refund requests are never auto-replied. You can disable autopilot mode anytime with one click.
Yes. Mintry automatically matches PayPal and Airwallex disputes to the correct shop based on customer email and order data.
When a customer wants to return a product, the AI calculates a partial refund based on your configured tiers and the actual order value from Shopify. The customer keeps the product and you save on return shipping costs.
Mintry supports PayPal Disputes, Airwallex Disputes (including Klarna chargebacks), and Shopify Chargebacks. All three channels are automatically synced and can be managed directly in Mintry.