Terms of Service

Last updated: March 26, 2026

By using Mintry, you agree to these terms.

1. Service Description

Mintry is a customer support platform that provides AI-powered email management, order tracking, dispute handling, and retention tools for e-commerce businesses.

2. Account

You are responsible for maintaining the security of your account credentials. One account per person or business.

3. Acceptable Use

You may not use Mintry to send spam, harass customers, or violate any applicable laws. You are responsible for all content sent through your connected email addresses.

4. Data and Privacy

Your use of Mintry is also governed by our Privacy Policy at www.mintry.tech/privacy.

5. Third-Party Integrations

Mintry connects to Shopify, PayPal, and Resend. Your use of these services is subject to their respective terms.

6. Billing

Paid plans are billed monthly or yearly. You can cancel at any time. Refunds are not provided for partial billing periods.

7. Limitation of Liability

Mintry is provided as-is. We are not liable for any damages arising from the use of our service, including but not limited to lost revenue, data loss, or incorrect AI responses.

8. Changes

We may update these terms at any time. Continued use of Mintry constitutes acceptance of updated terms.

Contact

support@mintry.tech